
How to check in at Arbon
With us, you can arrive whenever suits you. No queuing at reception, no paperwork. Here’s how check-in works in Arbon:
Before you arrive, you’ll receive an email with instructions on how to check in online.
Once you’re here, you can use your smartphone to open the doors or generate a room key at the check-in kiosk.
You’ll be in your room in three minutes.
What you’ll get with us:
24-hour self-check-in online or at the check-in kiosk
A clean, functional room
Fast Wi-Fi included
24-hour guest service by phone and email
What you WON’T get with us (honestly):
No 24-hour on-site concierge
No room service
No permanently staffed reception
No breakfast
If that’s what you’re expecting, you’ve come to the wrong place — in which case, we’d recommend a traditional hotel. If efficiency, independence and a fair price are more important to you, you’ve come to the right place.

With us, you can arrive whenever suits you. No queuing at reception, no paperwork. Here’s how check-in works in Arbon:
Before you arrive, you’ll receive an email with instructions on how to check in online.
Once you’re here, you can use your smartphone to open the doors or generate a room key at the check-in kiosk.
You’ll be in your room in three minutes.
What you’ll get with us:
24-hour self-check-in online or at the check-in kiosk
A clean, functional room
Fast Wi-Fi included
24-hour guest service by phone and email
What you WON’T get with us (honestly):
No 24-hour on-site concierge
No room service
No permanently staffed reception
No breakfast
If that’s what you’re expecting, you’ve come to the wrong place — in which case, we’d recommend a traditional hotel. If efficiency, independence and a fair price are more important to you, you’ve come to the right place.
Who is it suitable for?
This is for you if:
You’re on a business trip and need a central, hassle-free place to stay
You’re just passing through and want to get to your room without the reception fuss
You’re planning a weekend trip to the Thurgau / Lake Constance region and want to use your room as a base
Prioritise good value for money over concierge services
This isn’t for you if you:
Expect traditional reception services
Need room service or a concierge
Expect an on-site bar, restaurant or spa facilities

This is for you if:
You’re on a business trip and need a central, hassle-free place to stay
You’re just passing through and want to get to your room without the reception fuss
You’re planning a weekend trip to the Thurgau / Lake Constance region and want to use your room as a base
Prioritise good value for money over concierge services
This isn’t for you if you:
Expect traditional reception services
Need room service or a concierge
Expect an on-site bar, restaurant or spa facilities
The rooms
13 rooms at Hotel Müllers (partner establishment) — functional, clean and with everything you need. All rooms feature:
Bed(s) with a comfortable mattress
En-suite bathroom (shower/WC)
Desk and Wi-Fi
Flat-screen TV
Room types:
Standard single room (13 m², 1 person)
Standard twin room (20 m², 1–2 people)
Comfort double or twin room (21 m², 1–2 people)
Standard suite (32 m², 1–4 people)
Standard apartment (40 m², 1–4 people)
Overview
Standard Single Room
Standard double or twin room
Comfort Double or Twin Room
Location & Surroundings
Arbon is located at: Hafenstrasse 6, 9320 Arbon, Switzerland
In the immediate vicinity / transport links:
Lake Constance promenade — direct access (nature)
Arbon Old Town — direct access (culture)
Motorway: A1, then the Lake Constance–Thurtal Road (S23)
Parking: No parking spaces at the hotel – numerous paid parking spaces in the surrounding area
This is what it looks like here



What our guests say
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FAQ
Before arrival, we send you the notice for online check-in via email. On-site, you open the room door directly with your smartphone — or encode a room card at the check-in kiosk. From arrival to the room, it takes about three minutes. No concierge, no paperwork — intentionally.
Check-in is possible around the clock — 365 days a year, even at night, on holidays, and at Christmas. No extra charge for late arrival. The room is guaranteed to you from 3:00 PM on the day of arrival; earlier if available. Requirement: Your room is booked and the check-in code has been sent.
Check-out by 11:00 am. Deposit room key at kiosk and leave — no queue, no form. Late check-out is available upon request if your room is not immediately reoccupied.
Call our guest service — available 24/7 for urgent cases. We will resend you the information via SMS or email and open the system remotely. In the room, you will also find an emergency info card with the direct number.
Honest answer: no — not intentionally. If you expect concierge service, room service, or breakfast in the house, we are not the right choice. What you get instead: 24h self-check-in via smartphone or kiosk, guest service by phone 365 days a year, a functional room right on the Lake Constance promenade with direct access to the old town of Arbon — at a fair price, because personnel costs are not included in the room rate. Note: We have no parking directly at the hotel; paid parking is available in the surrounding area. For longer stays or families up to 4 people, we offer the Apartment Standard with 40 m².












